You can make payments here at our office, 13213 S Lone Jack-Lees Summit Rd, or you can mail it in.

Our drop box is located on the fence and accessible for your convenience 24/7.

NO, we do not accept credit or debit card.

There is a form that will need to be filled out along with a copy of your driver’s license and a voided check. Please call our office at 816-697-5472 or 816-697-1824.

The deposit stays with the property until you move or sell, at which time the deposit is applied to the final bill.

We mail the bills the last working day of the month. You can also receive your bill through your email.

NO, DO NOT cover our meter well with landscaping or any other debris. Because we need access to the meter well all the time. There will be a fee for uncovering the meter/meter well.

Yes, our service stops at the meter. The customer is responsible from the meter to the house (service line).

No, we do not locate the service line. However, we will locate the water main and the water meter once you have called Missouri One Call.

1-800-DIG-RITE
(1-800-344-7483) any time you are digging you should call for locates, it’s the law.

Call our office at 816-697-5472 or 816-697-1824

You can check your toilet by turning off the valve to the toilet. Do not flush the toilet and let it set for 10 minutes, when you turn the valve back on, if you hear the toilet fill – the flapper is leaking. Also check the water level in the tank. The water level should be 1 inch below the water level line in the tank.

An emergency is if you hear or see water running from a burst pipe or water bubbling from the ground. Any unexplained water running.